Apple’s Butterfly Keyboard Fiasco Leads to a $50M Settlement

Apple has solved a class action lawsuit over the controversial butterfly keyboard found in some MacBook models, agreed to be removed 50 million dollars for customers affected by Unreliable typing surface.

The lawsuit claims that Apple is aware of potential problems with its keyboards but still sells devices that use them. The settlement has yet to be approved by a judge, but once it is satisfied, customers who purchased MacBooks with butterfly keyboards in seven US states between 2015 and 2019 will be eligible for the payments. payments from $50 to $395.

Active typing

AppleThe butterfly keyboard uses an ultra-thin switch, the mechanism underneath each key recording a keystroke. The company launched the butterfly keyboard in 2015 on Fourth generation MacBook. Rating the laptop for WIRED, David Pierce rated it 8/10 and called it “the future of computing”. (Forgive us, we don’t know what it will turn out to be.)

The butterfly keys are almost flush with the laptop body and move very little when you press them. Their compact size has helped Apple trim a few millimeters of depth from its MacBooks. Unfortunately, that ultra-thin design also means that the keys are prone to breakage or improper typing. Something as small as a little dust can get under them and render them inoperable.

The switch to the butterfly key was a design decision that came from the pinnacle of the former Apple design director Jony Iveof the term, when the company’s design philosophy is slim and sleek above all. (Sometimes even functionality.) Apple has made some bold, controversial moves with its MacBooks around this time. It has been removed many portsrequires many users to use dongle. The fourth-generation MacBook also introduced Apple’s touch bar, a feature that was mostly misplaced despite providing some usefulness. accessibility features.

However, it was the butterfly keyboard that attracted the most anger. Complaints about the rough keyboard immediately began to surface. twice as fast as on previous Apple laptops. And fixing a broken key is a headache. Even minor repairs can require replacement of the entire keyboard, costs customers hundreds of dollars for service. Apple has been hit by two class action inside same month In 2018. Not willing to give up the design, the company modified the keyboards of its 2018 MacBook models to include a membrane underneath the keys that could prevent some dust from getting through. Finally, Apple provide extended free repair for MacBook with damaged butterfly key.

Finally, after nearly 5 years of costly repairs, technical tweaks, and perhaps countless incidents of throwing MacBooks indignantly in the rooms, Apple give up its angry butterfly keyboard. It’s one of three good things that happened in 2020. Since then, Apple seems to have curbed its aesthetic ambitions, finally. return to build computers really mean for the majority of users.

But $50 million is a big change for Apple. In 2020, Apple has agreed Settlement of 500 million dollars in a class action lawsuit after it admitted it was purposefully slows down older iPhonesand other 113 million dollar settlement later that year for the same problem. When the money for the flight suit was divided, each person involved in the class action came forward to receive compensation. The estimated maximum is $50 if you replace the keycaps, $125 if you replace one keyboard, or $395 if you’ve replaced multiple keyboards.

Whether it was splashing out $50 million or $500 million, Apple has not admitted any wrongdoing. (The company also did not respond to a request for comment.)

Eligible MacBook owners who purchased their computers in California, Florida, Illinois, Michigan, New Jersey, New York, or Washington, DC will be able to claim their compensation once the settlement is approved.

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