© Reuters. FILE PHOTO: The logo of Aer Lingus is drawn on a smartphone in this illustration taken, December 4, 2021. REUTERS/Dado Ruvic/Illustration
DUBLIN (Reuters) – Aer Lingus canceled nearly all its afternoon flights to and from Dublin airport on Saturday due to connectivity issues in its booking system that disrupted check-in and boarding, the airline said.
The Irish carrier, owned by London-listed IAG (LON:), said “a major problem with the network provider” meant it was unable to access its cloud-based systems. , leaving hundreds of passengers stranded outside the country’s main airport.
“This is causing severe disruption to Aer Lingus’ services today,” the company said in a statement, adding that its supplier was unable to provide an estimate of when it would end. connection will be restored.
The airline has canceled 33 flights between Dublin and other destinations in Europe and the UK. The only exceptions to its schedule from 1300 GMT onwards are flights from Portugal and Spain, which the airline said was scheduled to operate, despite delays.
Delayed flights originally scheduled to depart Dublin before 1300 GMT are still at risk of being cancelled, it added. It hopes to operate some of them through manual processing.
Flights to and from its other Irish bases in Cork, Shannon and Belfast also face delays and the risk of short-term cancellations.
Dublin Airport was previously flagged https://twitter.com/DublinAirport/status/1568544536980324353?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Etweet IT issues facing Aer Lingus, say carriers Other airlines are not affected.
