One man on Twitter complained that an SBI affiliate had denied him entry because he was wearing shorts. (Represent)
Kolkata:
While it can be reassuring to see some security at a bank, the fashion police can be one of the last things one would expect to encounter on a trip to a branch.
Earlier this week, a Kolkata man complained on Twitter that a branch of the State Bank of India (SBI) had refused to let him in because he was wearing shorts – the reason being that they wanted his customers to I “maintain politeness” at the branch.
In a tweet directed at the official SBI Twitter handle that went viral, the man, identified as Ashish, said, “Hey @TheOfficialSBI went to one of your branches today wearing shorts, was told I needed to go back to wearing long pants because the branch wanted customers to ‘maintain indecency’.”
“Is there some kind of formal policy on what customers can and can’t wear?” added tweets.
this @TheOfficialSBI went to one of your branches today wearing shorts and was told I need to go back to wearing full pants because the branch wants customers to “maintain indecency”
Is there some formal policy on what customers can and cannot wear?
– Ashish (@ajzone008) November 16, 2021
In the comments, Ashish also noted that this is clearly not the first time it has happened, and cited the case of a similar incident with a man from Pune in July 2017. Mr. again begged the State Bank of India for direction. him to their dress code policy.
“Obviously, I’m not the only one facing this. @TheOfficialSBI Could you please show me the dress code for customers?” Ashish’s comment.
Since Ashish’s tweet was posted, it has garnered more than 2,600 likes and led to a flurry of angry comments, with some encouraging Ashish to sue SBI. Others suggested that the Kolkata man file a complaint with an “inspector” – a state-appointed official who can examine government operations for the benefit of its citizens.
On the flip side, some Twitter users denied that SBI engages in such activities, while others simply told the Kolkata man, “All you have to do is dress appropriately.” teh.”
State Bank of India also responded to the tweet, announcing that there is no dress code for bank customers and promising to review the complaint.
“We understand and respect your concerns. Give us the opportunity to clarify that there is no dress code or policy that dictates to our customers. They can dress by choice. and may consider locally accepted standards/traditions/cultures to the general public like a bank branch.We ask that you share the branch code/name where you encountered the problem. We will look into this,” SBI replied in two parts.
Bank branch. We ask you to share the branch code/name where you encountered this problem. We will consider this. (2/2)
– State Bank of India (@TheOfficialSBI) November 18, 2021
After the November 16 post, Ashish continued on Saturday with a tweet noting that a representative from SBI had visited him at his home to resolve the matter and that he wanted to close his complaint. .
“I had Mr. Joy Chakraborty (Region CM Administrator) with me, they came to my house and resolved the Issue. I want to end this complaint and do not want any action against the employee. “, speak. Kolkata man’s next tweet.
Hello @TheOfficialSBI
I had Mr Joy Chakraborty (Region CM Administrator) with me, they came to my house and resolved the Problem.
I want to end this complaint and do not want any action against the employee. https://t.co/Dtw7gH9VwB
– Ashish (@ajzone008) November 20, 2021
Some Twitter users seemed to find this post odd – one oral commenter asked, “You mean ‘they come to my house and fix the problem’? Are they giving you a gasp??? ” to which Ashish replied, “Yes, a nice pair of trousers from Peter England/s”.
However, on a more serious note, Ashish responded to his most recent post on the matter, saying, “Just being sensitive to customer behavior is enough. Thanks a lot for that. your help.”
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