We see a wide range of restaurants opening almost every day with new offerings, but our love for McDonald’s never runs out. With affordable and comfort food that’s simply delicious, McDonald’s has always been our go-to place. And now it promises to bring us a new experience with a bit of modernity. McDonald’s India – North and East, owned and operated by Connaught Plaza Restaurants Pvt. Ltd., unveiled a customer-centric plan, outlining initiatives to usher in meaningful growth and increase visitor numbers. The plan will focus on accelerating regional restaurant modernization – redefining the customer experience with much-anticipated changes – refreshing the atmosphere with a modern look, raising standards hotel standards and technological innovation to enhance convenience. North & East India is expected to have nearly 150 modernized McDonald’s restaurants by 2024.
Next time you visit one of the stores, you may find self-ordering kiosks to place your order, staffed with customer experience leaders to assist with the process. Customers can order and completely skip the front counter, bringing their food right to their table. Iron service for the first time in India – McDonald’s North and East, all in a more modern, fun and exciting restaurant environment.
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“We are committed to serving our customers the best McDonald’s experiences and moving forward with the most transformative changes ever made in McDonald’s history in the region. We’re always focused. focused on delivering high quality food and service at affordable prices with convenience redefined through digital kiosks, table service and guest experience leaders. wants to deliver an international experience to its customers like anywhere else in the world,” said Sanjeev Agrawal, Group President, MMG and Licensee President & Development, McDonald’s India (Northern). and East).Mr. Agarwal’s bold plan includes having nearly 150 modernized McDonald’s restaurants by 2024 in North and East India. He added: “India’s QSR segment is a very vibrant and dynamic space that offers huge growth opportunities.
Recently, McDonald’s added new Happy Meal options to bring refreshment and nutrition to its menu and introduced the avocado chicken burger and avocado sandwich to its menu. , inspired by local Indian cuisine. McDonald’s also recently introduced the ‘McDonald’s’ branded app, which offers great deals and offers to customers eating, taking out and driving across the street.
McDonald’s will continue to provide employment opportunities to the local community, along with outstanding training and development opportunities, a supportive work environment, and convenient shift flexibility. McDonald’s employs nearly 5,000 people at 150 restaurants in North and East India and invests significantly in training and development initiatives each year.
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As a commitment to quality and safety in this day and age, McDonald’s India – North and East has introduced a Global ‘Safety+’ program that includes nearly 50 process changes in the restaurant’s operations. row. Safety+ is a Global system of enhanced safety and hygiene practices that help ensure that every part of the McDonald’s experience is safe for its customers and employees. It builds on more than six decades of safety leadership in McDonald’s restaurants.
