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Between week? Like the weak middle! Okay, terrible pun, but this heatwave we’re a bit low on energy today, so it makes sense.
OH! And good news, btw, we’re giving you 15% off Disrupt tickets (not including online tickets or fairground tickets) for you, trusted readers of Daily Crunch. Use promo code “DC” to get your discount!
See you tomorrow! – Christine and Haje
TechCrunch’s Top 3
- Slumdog $5-illonnaire: Landa is the latest startup to solicit venture capital, $33 million in this case, to democratize real estate ownership, Mary Ann write. Its approach allows people to invest in the real estate sector, which is known for its generational asset offering, but in a less expensive, more segmented way and in some cases , initially for just $5.
- Snap, snap and. . . glitter: Although there are countless news and new revenue streams We covered Snap right here in this newsletter, Evan Spiegel said the words that no tech worker wants to hear right now: “restructure our business. ” Amanda reported that this unfortunately meant a 20% reduction in staff.
- Obstacles abroad: Amazon faces some stiff competition in India, and Spanish The report raised several challenges in the e-commerce giant’s ability to gain a more prominent foothold in the country.
Start-ups and VC
This week, Haje went deep with a founder who was building digital license plates. He mused that it would be an utter nightmare to build an easy-to-copy hardware product in an incredibly tightly regulated industry where winners take all. it works, it works and it’s fascinating to see Reviver built a company, a number plate at the time.
Populus, a San Francisco-based traffic data startup, got its start as the shared scooter mania took hold and cities tried to figure out what infrastructure was being used like. like by small fleets of vehicles. Now Populus co-founder and CEO Regina Clewlow is repositioning the company to take advantage of another hot opportunity: curbs and congestion, Rebecca write. It was a really good read from the TechCrunch handover on the subject of “the power of great axes”.
Raisin ‘money, raisin’ hell:
Build XaaS customer success strategies to drive growth
Image credits: THEPALMER (Opens in a new window) / Beautiful pictures
Providing users with better service than they expect can literally save a startup. In one study, companies that spent 10% of their annual revenue on customer success achieved the highest net recurring revenue.
“Companies primarily deploy two or more customer success models,” said TC+ contributors Rachel Parrinello and John Stamos. “They often vary by customer segment, business versus technical focus, and sales movement focus: adoption, refresh, upselling, and upselling.”
If you are interested in optimizing revenue through CS, read the rest for a complete overview of the job design approach, because “companies should not design successful roles. of customers in the void”.
(TechCrunch+ is our membership program that helps founders and startup teams rise to the top. You can register here.)
Big Tech Inc.
Social media and privacy often don’t go hand-in-hand, especially when kids already watch so much on the internet. Twitter got caught up in this when it allegedly attempted to monetize adult content in an attempt to compete with OnlyFans. They later removed the program when it discovered that their system was unable to “detect child sexual abuse material and non-consensual nudity on a large scale.” Amanda write. Meanwhile, California legislators wasted no time going ahead to introduce statewide online privacy protection for kids where not at the federal level, Taylor report.
- Accelerate, eh, pedal EV: Toyota is accelerating Invest in American electric vehiclesand will put about $3.8 billion into that initiative, up from the original $1.3 billion, Jaclyn write.
- Deposit on NFT: Event organizers working with Ticketmaster can now issue NFT attached to the ticket on Flow, Ivan report.
- It’s almost fall and that means another Apple event: Brian There are skinny people about all the things you should know about Apple’s iPhone 14 event on September 7th.
- New satellite on block: Royal Caribbean is “making full use of satellite service” and will equip its fleet Internet Starlink, Devin write.
