One has said he was “speechless” after Swiggy misled his instructions for a cake he ordered from a bakery in Nagpur. The man tweeted that he asked the online food delivery service to mention whether the cake contained eggs. However, instead of mentioning it in the line item, someone wrote, “contains eggs”, on the cake itself. While the mischief is harmless and won’t affect the taste of the cake, the issue has led to a burst of laughter on social media. In addition, Swiggy responded to resolve the issue to the satisfaction of its customers.
“So I ordered a cake from a famous bakery in Nagpur, through Swiggy. In the order details I mentioned ‘Please mention if the cake contains eggs’. I was speechless after receiving the order,” said the customer.
He also shared an image of the cake with the tweet, which is truly amusing.
So I ordered a cake from a famous bakery in Nagpur, through #Swiggy. In the line details I mentioned “Please mention if the cake contains eggs”. I am speechless after receiving the order ???????? pic.twitter.com/WHN0Ht20r0
– Kapil Wasnik (@kapildwasnik) May 20, 2022
(Read more: Zomato and Swiggy technical glitch causes Meme-Fest; Internet splits)
Apologizing to the customer, Swiggy said the restaurant partner “didn’t understand” his instructions. “Allow us to take a closer look, please share the order ID for further assistance,” it added.
Hi Kapil, we’re sorry to hear that your restaurant partner did not understand your special instructions. Allow us to take a closer look, please share your order ID for further assistance.
^ Faizan— Swiggy Cares (@SwiggyCares) May 20, 2022
Meanwhile, people had a day out in the fields laughing because of their confusion. “This is great. You really can’t blame the restaurant guy entirely. He followed your instructions word for word,” one user commented.
This is great !!!! You really can’t completely blame the restaurant guy????
He listened to your instructions word for word 🙂 – Aryan Aylos (@AryanAylos) May 20, 2022
One said: “Dude, sorry but this is really funny. Should have news lol. ”
Sorry man but this is really funny. Should be news lol— Omar (@omar1618) May 20, 2022
Some also shared how they had to go through a similar experience because the baker could not understand their instructions.
Me: Put the Happy Birthday “Pinboard” on top of the cake.
Restaurant: pic.twitter.com/EeEtupOefQ– Prakash Reddy (@saiprakash4688) May 20, 2022
-What do you want us to write on the cake?
-No.
???? pic.twitter.com/bZf3uUYlLu– Pavitra???? (@tum_pukar_lo) May 20, 2022
This is the masterpiece I got.. https://t.co/hxXK2gy9A6— @run (@arunnair86) May 20, 2022
When one user asked Wasnik why he didn’t name the “famous bakery,” he said it was an “honest mistake” and didn’t want to smear it.
Ignore it as an honest mistake???? No intention to smear them???????? – Kapil Wasnik (@kapildwasnik) May 20, 2022
Overwhelmed by the response to this post, this person said he “has no bad feelings” for Swiggy. “Extremely delighted with the responses to this tweet. Glad to know this made many people laugh. Thank you very much, Twitterati. No hard feelings Swiggy– you’re amazing,” he said.
Overwhelmed with joy at the responses to this tweet. Glad to know this made many people laugh. Thank you very much Twitterati ???????? Not feel hard @swiggy_in – you are great ???????????? – Kapil Wasnik (@kapildwasnik) May 20, 2022
He also said that Swiggy has already taken the necessary steps to resolve the issue.
Swiggy’s customer support staff has acknowledged the issue and has initiated the necessary steps. Appreciate the support, thank you! – Kapil Wasnik (@kapildwasnik) May 20, 2022
Isn’t this one of the funniest conversations on Twitter today? Let us know what you think in the comments section.
